Resident Care Director at Alto - Duval Station with Allegro Living

The Resident Care Director provides leadership, clinical oversight, resident-care coordination, and regulatory support for Assisted Living and Memory Care services in accordance with applicable regulations and Allegro Living standards. This role supports resident assessments, service planning, medication management, care-team supervision, quality assurance, risk management, staff education, and communication with residents, families, physicians, pharmacies, and outside providers.

The Resident Care Director promotes a safe, supportive, resident-centered environment while helping ensure timely documentation, quality outcomes, and compliance with Company policies and state requirements. The ideal candidate is an organized, compassionate, and collaborative clinical leader with strong nursing judgment, communication skills, and a commitment to serving seniors.

Key Responsibilities

• Lead resident care services within Assisted Living and Memory Care.
• Conduct or supervise resident assessments, reassessments, service plans, and care plan reviews.
• Monitor resident wellness, identify changes in condition, and coordinate timely interventions.
• Collaborate with physicians, pharmacies, hospice, therapy providers, home health agencies, residents, and families to support coordinated care.
• Oversee medication management systems, documentation, MAR/TAR audits, medication variance follow-up, and corrective action.
• Maintain survey readiness and compliance with applicable state regulations, Allegro Living policies, and resident rights requirements.
• Conduct or support investigations related to incidents, accidents, concerns, and allegations; develop follow-up interventions and corrective action plans as needed.
• Recruit, coach, schedule, support, and develop resident care team members while promoting accountability, teamwork, and service excellence.
• Provide and reinforce staff training related to resident care, service planning, ADLs, documentation, regulatory requirements, and medication administration, as applicable.
• Partner with community leadership, Sales and Marketing, and other departments to support resident retention, occupancy growth, admissions, transfers, and discharges.
• Participate in quality assurance activities, including audits, pharmacy review, infection prevention, risk management, and review of resident-care trends.
• Perform other related duties as assigned by the supervisor.

Qualifications

• Registered Nurse (RN) required.
• Bachelor of Science in Nursing (BSN) preferred.
• Active, unrestricted nursing license in the state of employment required.
• Minimum of three (3) years of leadership experience in Assisted Living, Memory Care, Long-Term Care, or a related healthcare setting preferred.
• Demonstrated experience leading clinical teams and supporting regulatory compliance.
• Experience with state surveys, quality improvement initiatives, resident assessments, care planning, and risk management preferred.
• General understanding of and concern for the needs of seniors.
• Experience supporting residents with Alzheimer's disease, dementia, or memory impairment preferred.
• Strong verbal and written communication, organizational, analytical, and problem-solving skills.
• Ability to work well with others and promote a team-oriented environment.
• Ability to maintain confidentiality and professional composure under stressful or challenging conditions.
• Must be at least 18 years of age. State-specific guidelines may apply.
• Valid driver's license and acceptable Motor Vehicle Record in accordance with Company requirements, when driving responsibilities are assigned.

What Makes You Successful in This Role

• You lead with professionalism, compassion, accountability, and sound nursing judgment.
• You communicate clearly with residents, families, team members, physicians, pharmacies, providers, and community leadership.
• You stay organized, follow through on assessments and documentation, and help maintain compliance with Company policies and state requirements.
• You support, coach, and train team members while modeling resident-centered care.
• You balance daily clinical needs with regulatory, staffing, quality assurance, risk management, and operational priorities.

Join Allegro Living and help provide exceptional, resident-centered care while making a meaningful impact across our communities.