Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
: MAX CONFIRMED-/HR.
MSP Owner: Shilpa Bajpai
Location: Reston, VA- 100% ONSITE
Duration: 6 months
skill id: 10895543
Role: Service now developer lead
Skills: ServiceNow
Experience Required: 10 & Above
Role Descriptions:
Must Have Technical/Functional Skills
Strong hands-on experience leading ServiceNow implementations and enhancements across ITSM and CMDB (data model| discovery/alignment| service mapping fundamentals).ServiceNow technical leadership: platform standards| application scope strategy| update sets/app repo| code review| and release governance.
Strong scripting and configuration skills (Business Rules| Script Includes| Client Scripts| Flow Designer/Workflow) with performance-aware design.
Integration experience (REST/SOAP| integration patterns| authentication| error handling); familiarity with MID Server and enterprise integrations is a plus.
Experience with ServiceNow upgrade planning| impact assessment| testing strategy| and deployment best practices.
Functional understanding of telecom domain concepts (OSS/BSS| order management/orchestration| fulfillment| billing) to translate business needs into platform solutions.
Strong stakeholder management| documentation| and communication skills; able to lead workshops and drive decisions.
Certifications: CSA| CAD (preferred); CIS-EM or other CIS (good-to-have).
Roles & Responsibilities
Lead end-to-end delivery for ServiceNow initiatives: requirements discovery| solution design| configuration/development| testing| and deployment.
Own platform technical design decisions and ensure adherence to ServiceNow best practices| security (ACLs)| and performance standards.
Design and govern integrations and data flows; ensure robust error handling| monitoring hooks| and documentation.
Plan and execute upgrades/patches: impact analysis| regression testing coordination| release readiness| and change governance.
Mentor developers/admins| perform technical reviews| and drive reusable patterns| automation| and platform hygiene.
Partner with operations to ensure smooth production releases and ongoing platform health (basic monitoring/alerts and continuous improvement)."
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
: MAX CONFIRMED-/HR.
MSP Owner: Shilpa Bajpai
Location: Reston, VA- 100% ONSITE
Duration: 6 months
skill id: 10895543
Role: Service now developer lead
Skills: ServiceNow
Experience Required: 10 & Above
Role Descriptions:
Must Have Technical/Functional Skills
Strong hands-on experience leading ServiceNow implementations and enhancements across ITSM and CMDB (data model| discovery/alignment| service mapping fundamentals).ServiceNow technical leadership: platform standards| application scope strategy| update sets/app repo| code review| and release governance.
Strong scripting and configuration skills (Business Rules| Script Includes| Client Scripts| Flow Designer/Workflow) with performance-aware design.
Integration experience (REST/SOAP| integration patterns| authentication| error handling); familiarity with MID Server and enterprise integrations is a plus.
Experience with ServiceNow upgrade planning| impact assessment| testing strategy| and deployment best practices.
Functional understanding of telecom domain concepts (OSS/BSS| order management/orchestration| fulfillment| billing) to translate business needs into platform solutions.
Strong stakeholder management| documentation| and communication skills; able to lead workshops and drive decisions.
Certifications: CSA| CAD (preferred); CIS-EM or other CIS (good-to-have).
Roles & Responsibilities
Lead end-to-end delivery for ServiceNow initiatives: requirements discovery| solution design| configuration/development| testing| and deployment.
Own platform technical design decisions and ensure adherence to ServiceNow best practices| security (ACLs)| and performance standards.
Design and govern integrations and data flows; ensure robust error handling| monitoring hooks| and documentation.
Plan and execute upgrades/patches: impact analysis| regression testing coordination| release readiness| and change governance.
Mentor developers/admins| perform technical reviews| and drive reusable patterns| automation| and platform hygiene.
Partner with operations to ensure smooth production releases and ongoing platform health (basic monitoring/alerts and continuous improvement)."
