Information Technology_USA - USA_Engineer
Real Soft, Inc.
Jacksonville, FL, USA
6/4/2026
Healthcare
Full time
**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES BETWEEN UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413
: -
MSP Owner: Michelle Lee
Location: Chicago, IL ~ Dallas, TX/Hybrid
Duration: 6 months
skill id: 10779663
Responsibilities
Manage and support MFT platforms (Axway Secure Transport and/or IBM Sterling Integrator)
Configure and maintain file transfer protocols, including SFTP, AS2, FTPS, and HTTPS
Lead end-to-end partner onboarding, including connectivity setup, trading partner configuration, file routing and validation, testing, and production deployment
Ensure secure data exchange in compliance with enterprise and regulatory (HIPAA) standards
Monitor file transfers, troubleshoot failures, and ensure SLA adherence
Perform incident management and resolution (ServiceNow) with a focus on reducing MTTR
Build and enhance monitoring, alerting, and logging for proactive issue detection
Collaborate with business and technical teams to support data exchange requirements
Drive automation of onboarding and operational processes (COLA initiatives) to reduce manual effort
Support continuous improvement in reliability, performance, and scalability of MFT operations
Required Skills:
Hands-on experience with MFT tools (Axway Secure Transport and/or IBM Sterling Integrator)
Strong knowledge of SFTP, AS2, and other file transfer protocols
Experience with partner onboarding and production support environments
Understanding of EDI transactions (X12) and secure data exchange
Familiarity with ServiceNow or similar ticketing tools
Strong troubleshooting and problem-solving skills
Experience working in Agile environments
Experience in healthcare data exchange / HIPAA compliance
Knowledge of automation frameworks and scripting for onboarding
Exposure to cloud-integrated MFT solutions (Azure, GCP)
Understanding of SLA-driven operations and monitoring frameworks
Skills: HIPAA ~ Micorosft Dynamics AX 2012 Administration ~ ServiceNow ~ Digital : IBM Sterling Commerce OMS
Experience Required: 8-10, Project Code :
ALL CAPS, NO SPACES BETWEEN UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413
: -
MSP Owner: Michelle Lee
Location: Chicago, IL ~ Dallas, TX/Hybrid
Duration: 6 months
skill id: 10779663
Responsibilities
Manage and support MFT platforms (Axway Secure Transport and/or IBM Sterling Integrator)
Configure and maintain file transfer protocols, including SFTP, AS2, FTPS, and HTTPS
Lead end-to-end partner onboarding, including connectivity setup, trading partner configuration, file routing and validation, testing, and production deployment
Ensure secure data exchange in compliance with enterprise and regulatory (HIPAA) standards
Monitor file transfers, troubleshoot failures, and ensure SLA adherence
Perform incident management and resolution (ServiceNow) with a focus on reducing MTTR
Build and enhance monitoring, alerting, and logging for proactive issue detection
Collaborate with business and technical teams to support data exchange requirements
Drive automation of onboarding and operational processes (COLA initiatives) to reduce manual effort
Support continuous improvement in reliability, performance, and scalability of MFT operations
Required Skills:
Hands-on experience with MFT tools (Axway Secure Transport and/or IBM Sterling Integrator)
Strong knowledge of SFTP, AS2, and other file transfer protocols
Experience with partner onboarding and production support environments
Understanding of EDI transactions (X12) and secure data exchange
Familiarity with ServiceNow or similar ticketing tools
Strong troubleshooting and problem-solving skills
Experience working in Agile environments
Experience in healthcare data exchange / HIPAA compliance
Knowledge of automation frameworks and scripting for onboarding
Exposure to cloud-integrated MFT solutions (Azure, GCP)
Understanding of SLA-driven operations and monitoring frameworks
Skills: HIPAA ~ Micorosft Dynamics AX 2012 Administration ~ ServiceNow ~ Digital : IBM Sterling Commerce OMS
Experience Required: 8-10, Project Code :