Local to Charlotte/Detroit only! Role Descriptions: ServiceNow Developer CMDB (Core Platform)What Success Looks LikeThe ServiceNow Developer (CMDB) is a key member of the core platform development team| responsible for designing| developing| and enhancing the ServiceNow CMDB and its associated integrations.This role focuses on ensuring CMDB data integrity| platform stability| and secure integration of configuration data across the enterprise ecosystem. The developer will enable accurate and reliable configuration management by building scalable solutions that align with enterprise architecture and operational needs.Success in this role means:Delivering a robust| well-governed CMDB that supports service mapping| asset management| and operational decision-makingEnsuring all integrations and enhancements maintain data accuracy| consistency| and securityProactively identifying| mitigating| and controlling risks impacting data quality or platform performanceSupporting business operations by minimizing disruption and enabling trusted CMDB-driven insightsDuties & ResponsibilitiesCMDB Development & Data IntegrityDesign and implement solutions to support CMDB data model enhancements| CI lifecycle management| and data governanceEnsure accuracy| completeness| and consistency of configuration data across the platformSupport CMDB alignment with CSDM and enterprise architecture standardsPlatform DevelopmentDesign and implement ServiceNow solutions using best-practice development methodologiesDevelop custom applications and enhancements using JavaScript| Glide| Flow Designer| Service Portal| and related technologiesEnsure all development aligns with platform performance| scalability| and maintainability standardsIntegration & Data ManagementBuild and maintain integrations feeding the CMDB (REST/SOAP| MID Server| Data Streams| Scripted APIs| File Imports| Spokes)Ensure integration design supports accurate data ingestion| normalization| reconciliation| and deduplicationPartner with infrastructure and application teams to ensure data flows into CMDB are reliable and aligned to standardsPlatform Stability & Issue ResolutionCollaborate with cross-functional teams to identify| prioritize| and remediate CMDB and module-related issuesDiagnose and resolve data discrepancies| reconciliation conflicts| and integration failuresContinuous ImprovementDrive ongoing CMDB maturity improvements| including automation| discovery optimization| and service mapping enablementStay current with ServiceNow advancements and CMDB best practices| including security and data governance trendsDelivery Ownership & Stakeholder CollaborationWork with product owners and stakeholders to understand requirements and deliver high-quality| scalable CMDB solutionsOwn the full development lifecycle: design| build| test automation| and deploymentQualifications5+ years of experience developing on the SEssential Skills: ServiceNow Developer CMDB (Core Platform)What Success Looks LikeThe ServiceNow Developer (CMDB) is a key member of the core platform development team| responsible for designing| developing| and enhancing the ServiceNow CMDB and its associated integrations.This role focuses on ensuring CMDB data integrity| platform stability| and secure integration of configuration data across the enterprise ecosystem. The developer will enable accurate and reliable configuration management by building scalable solutions that align with enterprise architecture and operational needs.Success in this role means:Delivering a robust| well-governed CMDB that supports service mapping| asset management| and operational decision-makingEnsuring all integrations and enhancements maintain data accuracy| consistency| and securityProactively identifying| mitigating| and controlling risks impacting data quality or platform performanceSupporting business operations by minimizing disruption and enabling trusted CMDB-driven insights
