JOB SUMMARY
Starting pay: $41,142/yr or $42,390 with 3+ years of experience
MINIMUM REQUIREMENTS & ESSENTIAL FUNCTIONS
Field Service Officers (FSO) responds to non-emergency calls such as traffic enforcement (i.e. directing traffic, parking violations, traffic accidents, abandon/disabled vehicles blocking traffic), providing crossing guard duties when necessary to include taking appropriate action in accordance with agency policy and procedures and Florida State Statue 316.640(3)(b) and (24.06).#oj
Minimum Requirements- At least 18 years of age.
- Must be able to comprehend and communicate fluently in verbal and written English.
- U.S. Citizen or possess a current permanent resident card.
- Clean criminal history; any arrest history will be individually evaluated.
- No illegal drug usage within the past year. Other drug usage will be evaluated on a case by case basis.
- High school diploma or general education degree (GED) AND two (2) years of related experience AND/OR the equivalent combination of education/training.Related experience to include the following: customer service, records management/maintenance, criminal justice, social services, etc.
- Upon selection, must be able to pass a psychological evaluation and complete infectious disease training within ten (10) working days of the effective transfer date (if applicable). Once the infectious disease training is complete, a Hepatitis B shot will be offered.
- Must be able to obtain Public Notary, Certification FCIC/NCIC, D.A.V.I.D/CJNet certifications within six (6) months of employment.
- Must have valid Florida driver's license. Must attend and successfully complete the agency sponsored Law Enforcement Vehicle Operations (LEVO) Training if assignment includes driving agency vehicle. Use of agency vehicle would require appropriate driving history and passing agency biennial driver's physical exam.
- Must be able to obtain CPR Certification, and Parking Enforcement Certification within one (1) year of employment and maintain mandatory re-certification requirements.
- Must successfully complete the Field Service Officer Training Program and Traffic Enforcement Training program within one (1) year of employment.
- Ability to respond to calls and process crime scenes to include photographing crime scenes, collecting evidence, interviewing victims, and taking statements. Write reports using data gathered. Investigate assigned traffic accidents/incidents scenes as assigned.
- Ability to review/approve/route electronic crime reports submitted to the Orange County Sheriff's Office via the Agency's web based self-reporting program.
- May testify in Traffic, County, Civil and Juvenile Court and in depositions which include misdemeanor/felony cases, traffic infraction hearings, civil suits, and criminal traffic hearings.
- Ability to submit criteria/report verification, report routing to the appropriate Investigative Unit, acting as a liaison with the public and complainants, maintaining email folders and creating various logs/ statistical reports.
- May serve as a training liaison for newly hired FSOs under the direction of the FSO Supervisor.
- Must have proficient verbal communication skills and active listening skills in order to discuss sensitive topics/issues with a diverse population (i.e. age, gender, race, ethnicity, religion, culture, socio- economic level, etc.).
- Ability to effectively present information in one-on-one and small group situations.
- May be required to interact with and represent the agency in front of the public on a regular basis.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic mathematical concepts (i.e. addition, subtraction, multiplication, and geometry).
- Ability to apply common sense understanding when carrying out instructions in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Must have basic computer skills to include word processing applications.
- Ability to learn knowledge of Florida State Statutes and OCSO standard operating policies and procedures.
- Must possess proficient interpersonal skills to promote a productive work environment while dealing with stressful conditions and a small group dynamic.
PROCESSING & TRAINING
ADDITIONAL PROCESSING:
- Some positions, depending on the responsibilities, may require the candidate to successfully pass a physical or other selection processes when needed.
- Please upload a copy of your resume that is no longer than two (2) pages in length to your application
PHYSICAL DEMANDS & WORK ENVIRONMENT
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk, hear, and use hands to handle or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions and wet/humid non-weather conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, high and precarious places, and moving mechanical parts. The employee may also be exposed to infectious or contagious diseases, allergenic substances, insects, and/or animals. Depending on location, the employee may be required to utilize and/or maintain assigned equipment such as uniforms, marked vehicles, and radios. Employee may be required to work irregular hours to include some weekends/holidays. Minimal exposure to bodily fluids and/or blood may occur. The noise level in the work environment is usually moderate.
The Orange County Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Orange County Sheriff's Office may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.