Dedicated Support Engineer (DSE) / Rocky Linux Consultant - 100% REMOTE

Job Description
Job Title: Dedicated Support Engineer (DSE) / Rocky Linux Consultant

Job Summary:

SME for Architecture in Linux Red Hat

Role: Dedicated Support Engineer - Rocky Linux Infrastructure (Advisory).

Duration: 6 months (8 hours a week)

Experience: Minimum 10-12+ overall years Centos Red Hat "Fedora"

Role Summary

• Senior Rocky Linux infrastructure advisor providing proactive, strategic guidance
• Focus on performance, stability, security, and operational excellence
• Advisory-only role (no hands-on implementation or system administration)

Key Responsibilities

• Assess Rocky Linux environments and identify optimization opportunities
• Provide recommendations for compute, storage, and network configurations on Rocky Linux platforms
• Analyzes the client system and storage performance and suggest Rocky Linux tuning strategies
• Advise on capacity planning and resource utilization for Rocky Linux systems
• Recommend operational best practices and incident prevention strategies
• Guide on automation and workflow optimization in Rocky Linux environments
• Provide patch management, security hardening, and OS lifecycle planning guidance for Rocky Linux
• Review documentation and deliver knowledge transfer sessions
• Prepare written recommendation reports and KPI tracking
• Participate in regular customer advisory and review sessions

Role Boundaries

• No hands-on configuration or remediation
• No system administration or production changes
• No staff augmentation or 24/7 operational support

Required Skills & Experience

• Strong hands-on experience with Rocky Linux (mandatory)
• Enterprise Linux experience (RHEL / CentOS) strongly preferred
• Solid knowledge of Rocky Linux OS internals and administration concepts
• Understanding of compute, storage, and networking fundamentals
• Experience with Linux performance and stability analysis
• Knowledge of patching, security hardening, and OS lifecycle management on Rocky Linux
• Ability to produce clear technical recommendations and documentation
• Strong customer-facing communication and advisory skills
• Senior-level experience in enterprise infrastructure environments

Preferred

• Rocky Linux / RHEL certifications (RHCE/RHCSA or equivalent)
• Experience in consulting or advisory roles