JOB SUMMARY:
Gathers, consolidates, maintains, and presents departmental and project based business intelligence based on historical data / data warehouse, using latest generation, interactive visualization tools.
MAJOR RESPONSIBILITIES:
- Develop, maintain, and optimize data models and dashboards in Power BI, Tableau, or similar tools to support enterprise reporting needs.
- Translate business requirements (provided by Sr. Business Analysts) into scalable data solutions, including data models, transformations, and visualizations.
- Partner with Creative IT and data engineering teams to source, structure, and integrate data from the enterprise data warehouse into reporting environments.
- Ensure data accuracy, validation, and integrity across all reporting outputs; proactively identify and resolve data issues.
- Troubleshoot, enhance, and optimize reporting performance and usability, including query efficiency and dashboard design improvements.
- Support ad hoc analysis and data exploration to enable deeper insights and faster decision-making
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Performs other duties as assigned.
ADDITIONAL INFORMATION:
- Practices the UO Service Expectations Be ready, Be present, Be a hero! Be THE example. Adhere to Universal Orlandos appearance and wardrobe guidelines. Provides guests with accurate information. Practices Look, Focus, Act by continuously scanning the work environment and recognizing the service needs of guests and fellow Team Members. Takes ownership and demonstrates active listening and effective questioning to identify suitable, personalized options to efficiently meet or preferably exceed the service expectations of our guests or Team Members. Applies service recovery, as warranted.
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
- Solid understanding and experience creating database-driven report templates and dashboards, as well as modifying existing report templates and dashboards.
- Willingness to produce reports on a regular weekly, monthly, quarterly, or yearly basis containing primary research, ultimately utilized by leaders at all levels within Universal Parks and Resorts.
- Desire to work with colleagues to design the most effective data visualizations in reports and dashboards that identify trends and unlock key insights.
- Highly collaborative team player who is focused, self-motivated, detail oriented, accurate, and flexible able to quickly adapt to changing priorities and tight timelines.
- Familiarity with databases and Structured Query Language (SQL), and/or Python.
- Familiarity with Excel worksheets and Visual Basic for Applications (VBA).
- Understanding of statistical modeling and concepts such as significance testing, regression, time series modeling, etc. will help in this position.
- Experience with data visualization tools, concepts, and best practices.
SCOPE:
- This role is responsible generating data visualizations.
EDUCATION:
- Bachelors degree: Bachelors Degree in Statistics, Economics, Industrial Engineering, Operations Research or related business major required. Masters Degree preferred.
EXPERIENCE:
- 3-5+ years of experience in an analytical environment; or equivalent combination of education and experience
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal elements and all related indicia TM & 2024 Universal Studios. 2024 Universal Orlando. All rights reserved. EOE
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