Systems and DevOps Manager

Jacksonville, Florida
Not Specified
Dec 20, 2021
Feb 18, 2022

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.Plus, Allstate is changing how, when, and where we work-to lead us boldly into our future. We're empowering our employees to create better ways of working through more intentional use of communication and collaboration practices, processes and tools.

Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.

Job Summary

Allstate is expanding beyond insurance to offer our customers a complete circle of protection for all aspects of their lives.The Allstate Family of Companies, formed through acquisition and new business startup, includes brands like Allstate Roadside Services, InfoArmor, SquareTrade, Esurance, Allstate Benefits, Allstate Dealer Services, and Drift Car Sharing.
In this role you will help to define, deliver, and manage the lifecycle of the Dev-Ops team and support deliver one or more emerging products, this includes the creation of product roadmaps, identification of assumptions, managing of partner relationships, creation of user stories/epics, and identification of acceptance criteria. Additionally, you would also be responsible for actively participating in our learning culture including coaching and mentoring staff, stakeholders, and peers.

Key Responsibilities

  • Work with our product owner teams, as well as with the various Allstate Businesses and technology teams, to help create the product delivery strategy for products in our growing digital product portfolio.
  • Support DevOps functions for ABs transformation program including Release management, deployments, Environment management, End to End testing, Performance test etc
  • Collaborate with Solution Architects, Engineers, and other Product owners to make decisions.
  • Ability to communicate complex and innovative concepts to a product development team with proven experience in data-driven decision making
  • Clear passion for topics of technology products and ability to innovate within a product space
  • Ability to be self-directed and proactively anticipate problems and seek solutions
  • Experience working in Agile Scrum and SAFE methodologies
  • Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.
  • Engage in discovery/test & learn activities to quickly validate assumptions and product direction.
  • Provide input on decomposing complex problems into smaller manageable tasks by prioritizing execution of a backlog for the Product Team.
  • Assist with managing the product backlog, contribute towards creating an effective vision and provide timely stakeholder feedback on development iterations.
  • Ensure the successful execution of development standards to ensure tight feedback loops and clear product definition.
  • Own the technical DevOps team, delivery measures, and effectiveness (team performance) including People/Talent Management (career development, succession planning, performance calibrations, Human Capital Plan maintenance, resource allocation, hiring)

Job Qualifications


  • Undergraduate degree in engineering, computer science, or related experience


  • 10+ years of technology experience with min of 5+ years experience in fast-paced organization performing as an Engineering Manager, with strong DevOps and or software development background.
  • 5 + People management experience required
  • Excellent verbal; written communication; and people skills
  • Entrepreneurial with a strong inclination towards action, preferably with experience shipping software.
  • A high-energy, expert communicator with both technical and non-technical team members, brimming with positive, proactive energy and dynamic leadership skills with ability to motivate teams
  • Hungry for knowledge and understanding of both technical and business details
  • High level of maturity; comfortable leading meetings with people of all ages and backgrounds
  • Ability to proactively anticipate problems and seek opportunities
  • Strong understanding of Release management and environment planning and management in distributed and PCF and hybrid cloud environment.
  • Strong understanding of API gateway, API protocols, API management console and API Documentation creation
  • Experience of leading teams to implement solutions on a Cloud-based platform.
  • Knowledge of publishing APIs using API management tools and gateways such as Google Cloud-APIGEE or similar products and Swagger, Javascript, python
  • Experience with delivering APIs to the Marketplace
  • Experience operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your goals
  • Prioritizing work with multiple product teams across large organizations
  • Clear passion for topics of technology products and ability to innovate within a product space
  • An effective manager with the desire to cultivate leadership and high performance in the team you lead
  • A data-driven decision maker who blends sound business judgment with strong analytical thinking
  • Incredibly focused and attentive to detail, even while working in a very fast-paced environment
  • Able to prioritize tasks for yourself and others
  • Experience in insurance industry and voluntary benefits is a plus.
  • Analyzes long-term impact of new or anticipated strategies and contributes to Allstate business and functional strategy.
  • Influences direct reports, clients, service providers and peers to successfully deliver on business commitments.

Compensation Data

Compensation range for this position is $110,500-$160,000per year, based on experience and qualifications.
Additional up to 10% yearly bonus potential

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.For a full description of Allstates benefits, visit

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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