Claims Assistant - Administration within the Claims department

Ponte Vedra, Florida
$30,000 - $49,999
Nov 09, 2021
Jan 08, 2022

Position Summary: This full time position supports our Claims Department.  A claims assistant will receive and make calls, process mail, conduct data entry functions and handle inquiries from management, vendors, and policyholders to ensure customer service satisfaction.   

Duties and Responsibilities:


  • Process incoming and outgoing paper and electronic mail
  • Print claim payment checks and prepare claim settlement packages for mailing
  • Process claim stop pay and void check requests
  • Assist with Claims administrative requests from all areas of the claims department
  • Data Entry – Claims, First Notice of Loss and Data Collection
  • Claims Management System – Document Management
  • Provide administrative support and back up to Claims Staff 
  • Assist with Catastrophe Response
  • Other projects and duties as assigned

Knowledge, Skills and Abilities:


  • Must have a thorough knowledge of Microsoft Office Professional (Word, Excel, Outlook) 
  • Ability to operate a host of software applications efficiently
  • Must be detailed and task oriented 
  • Must be able to multi-task
  • Have good time management skills 
  • Ability to work independently as well as within a team framework.
  • Strong communication, written and verbal skills
  • Analytical and problem solving skills 
  • Florida 620 Adjuster License Preferred or an applicant should have a willingness to obtain a license with the company's assistance.
  • Property & Casualty Claims Administrative Experience Preferred

Preferred Requirements:


  • Four Year Undergraduate degree or equivalent experience.


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