Claims Assistant

Visium Resources has been asked to identify candidates for the following contract position in Jacksonville, FL.  Will consider REMOTE candidates but must be local to Jacksonville as onsite work will be required at some point when the Covid-19 pandemic subsides and it is safe to go into an office setting.

Summary:

• Process electronic claim file correspondence to the appropriate claim files.
• Process claims payments for mailing (both manually and using inserter machine).
• Process checks received for voiding, recovery/subro or undeliverable mailing reasons.
• Receive, review, prepare and enter data into various applications, databases and/or Excel workbooks.
• Will provide customer service by responding to or sending, basic/intermediate level internal and external claim related correspondence, via email or system activities, as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to stay focused in a multi-task in fast pace ‘Remote/Virtual’ environment.
• Ability to work independently, efficiently, and professionally onsite or remote.
• Ability to utilize multiple applications/systems simultaneously to complete tasks.

• Ability to communicate effectively, in written, electronic, and verbal form.
• Ability to organize and compile data and work assignments in a prioritized manner.
• Proficient in Word, Excel, Outlook, and Internet based programs.
• Proficient in Imaging applications which support imaged documents workflows.
• Proficient in locating, moving, and relabeling documents; working within network folders
• Ability to identify discrepancies, accuracy, and attention to detail.
• Ability to perform minimum keystroke of 40 WPM data entry accurately.
• Ability to work extended hours - if required.
• Intermediate to advanced computer skills.
• Good attendance and flexibility.

Preferred:

• Prior remote work experience
• MS (Microsoft Teams) and/or Zoom remote experience.