Sales Support Consultant- Large Market (Allstate Benefits)
The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, youll have a hand in transforming not only Allstate but a dynamic industry. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.Compensation Data
The starting salary for this role is $59,500 per year.Job Summary
This position will contribute to the Sales Support & Account Management (SSAM) Department by using their industry knowledge, expertise, and organizational skills to complete various requests. This position will feel comfortable contributing to strategic decisions, analyzing ambivalent problems, breaking down complex information, and assuming responsibility for quality of service. This Large Market position will thoroughly consider the implications of their decisions and will ask questions to get to the core of any issues.Key Responsibilities
Develop and execute on standard client project plans and provide proactive client management.
Maintain reporting and records for all assigned accounts to ensure transparency and accurate recordkeeping.
Coordinate and collaborate with cross-functional teams to ensure completion of all tasks associated with management of accounts including implementation, ongoing service and issue resolution.
Complete standard and customized proposals.
Complete peer reviews on standard and customized proposals.
Develop personal connections with brokers/partners, enrollment firms and clients.
Initiate and drive communications that will provide optimal working conditions for a successful customer onboarding and life cycle experience.
Apply industry knowledge and critical thinking to provide exceptional and compliant services to accounts of any size.
Partner with AB Sales Lead to provide thorough customer updates, broker feedback and other pertinent action items that impact sales effectiveness.
Identify areas of opportunity and provide feedback to management for improvements.
Train Associates to develop their account management skills.
This job does not have supervisory duties.
Education and Experience
3 or more years of related experience
Bachelor's Degree or equivalent experience
Certificates, Licenses, Registrations
Excellent written and verbal communication skills. Must be able to read and interpret complex information, talk with customers and listen attentively
Must be able to work on multiple projects and complete high-quality work against strict and conflicting deadlines
Effectively build interpersonal relationship skills to establish working relationships with peers and colleagues
Creative problem-solving and strong interpersonal skills
Ability to embrace and respect the team culture approach
Excellent presentation skills in front of high-level executives
Exhibit a can-do approach and aspire to excel in a fast-paced environment
Assertive self-starter with strong organizational skills
Ability to work with little to no supervision
Must be proficient in the following applications: Microsoft Office (Word, Excel, PowerPoint), Adobe Pro and various administration systems
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
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Allstate generally does not sponsor individuals for employment-based visas for this position.
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