Technical Solutions Consultant-Allstate Benefits
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Family Summary
This area supports the implementation of our products involving third party technology solutions. The area supports the presentation of products for Customers then processes that data into policies and payroll deduction files. Supports the closing of the sale as well as implementation of our products on enrollment platforms, the processing of electronic data and the service of perpetual data files throughout the year.
This role supports delivery of electronic premium sales while ensuring operational effectiveness throughout the enrollment acquisition lifecycle into ongoing inforce administration. Manages client expectations by providing electronic sales solutions through the implementation of enrollment technology that enables Allstate Benefits voluntary products to be enrolled on external proprietary enrollment systems.
Initiate activity based on a sales request and coordinate a diverse set of tasks with external business partners who include Employer, Broker, Enrollment Entity and Technology Vendor. Also requires strong partnership with internal departments including New Business, Compliance, and Information Technology to facilitate the entire technical implementation process from product specifications, testing, data analysis, data processing and reporting.
Works in partnership with the Sales Leaders to market and deliver enrollment technology solutions to Employers and Brokers to influence the decision making process to award Allstate Benefits the business. Primary focus is providing electronic enrollment solutions for large and mega cases (500+ employees).
Oversees technical implementations of voluntary benefits programs with Employers and Vendors
Coordinate and perform system and data feed testing with Vendor, Employer Payroll and HR and complete data audits and pre-processing
Communicate product specifications to platform vendor supporting the Employer
Responsible for issue resolution for our customers with technical issues
SME for implementations utilizing Selerix
Support key enrollment technology distribution partner relationships
Participate in strategy sessions designed to identify, develop and deploy employer level enrollment strategies that drive sales growth, persistency and operational effectiveness.
Assess gaps in current enrollment strategy and implement systematic solutions to drive growth and achieve operational effectiveness.
Collaborates closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively recognize and solve case level enrollment strategy issues.
Collaborates with these cross functional partners to drive sales revenue strategies, client retention and consumer persistency.
Provide technical expertise and guidance to field sales distribution, brokers and technology partners regarding enrollment strategies to support Allstate Benefits products
Support enrollment strategy planning initiatives with Field Sales Leaders and participate in finalist presentation meetings.
- Excellent communication skills required to communicate with customers
- 1 to 3 years experience in case set up for enrollment of employee benefits
- Project management skills 1 to 3 years experience managing multiple projects
- Knowledge and understanding of the voluntary benefit enrollment process
- Advance Knowledge of Microsoft SQL and Excel in order to manage data in the enrollment process
- Bachelors preferred in the Computer Science or business related fields
- Advance skills in data testing, auditing, analysis and reporting
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
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Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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