Inbound Retail Sales (Customer Service) Work at Home

Employer
Conduent
Location
Jacksonville, Florida
Salary
Open
Posted
Jun 18, 2018
Closes
Jun 19, 2018
Ref
5597936656#FL--J2CBackfill.1
Industry
Professional
Do you love helping others? Areyou looking for a company with benefits and monetary incentives? Ifso, then we here at Conduent want to hear from you.

We are currently have immediateopenings for this temporary opportunity in the followingstates: Alabama,Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida,Georgia, Idaho, Indiana, Iowa, Kansas Kentucky, Louisiana, Maine,Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, NewHampshire, New Jersey, North Carolina, North Dakota, Ohio,Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota,Tennessee, Texas, Utah, Vermont, Virginia, West Virginia,Wisconsin, Wyoming.

ConduentOffers: Paid training at $12 per hourCompetitive compensation of $13 perhour once training is complete While this is a temporary position, estimatedto last 6 months or longer, there is an opportunity to be hiredfull time with benefits based on performance Fun team oriented remoteenvironment Companydiscounts - Local restaurants, gyms, cell phone service discounts,auto, travel, international theme parks and many more As a Work At Home Call Center Representativeyou will support our customers as a first point of contact toprovide solutions to their product needs/orders.

We will rely onyou to actively listen to our customers and use your love of retailsales, passion and creativity to meet theirneeds.

As a Work At Home CallCenter Representative you will support our customers as a firstpoint of contact to provide solutions to their productneeds/orders.

We will rely on you to actively listen to ourcustomers and use your love of retails sales, passion andcreativity to meet their needs.

A customer serviceaptitude! Are you able to handle customer inquiries andresolve customer issues?Minimum 6 months experience interacting with customersin some capacity (via phone, chat, in person, etc.

)Have the discipline to workremotely and follow a set scheduleAre you available to work an 8-10hr shiftbetween the hours of5am to 9pm PST/6am-10pm MST/7am-11pm CST/ 8am-12am EST includingweekends and holidays while having the ability to adjust to achange in schedule based on business needs ?Handle multiple computerapplications at one timeUnderstand the concepts of navigation, search engines,downloading music, and other web based applicationsSmartphone, tablet, operatingsystems, PC or Mac experienceAbility to attend approximately five to six weeks ofrequired online/virtual training on a fixed schedule that mayinclude nights or weekendsAbility to meet minimum typing speed of 20 WPM whiletalking to customersSuccessful completion of pre-employment assessments anda background check Aquiet distraction free workspace that will allow you to meet ourrequirement of working independently without other parties being inthe same workspace during your scheduled shift.

This requires anon-digital landline, also known as POTS, Plain Old TelephoneService, please insure you have POTS or are able to obtain beforemaking an application.

High Speed Internet Service (10 megabits download and 3megabit upload) fromHigh School Graduate or general education degree (GED)required 18 years ofage or older