Customer Relationship Advocate
- Employer
- Fidelity Investments
- Location
- Jacksonville, Florida
- Salary
- Open
- Posted
- Apr 21, 2018
- Closes
- Apr 24, 2018
- Ref
- 5031408223#FL--J2CBackfill.2
- Industry
- Retail
- Category
- Customer Service, Sales
Do you enjoy helping others? Are you the go to person at work or in your community? Would your friends and family describe you as friendly and resourceful? We really should talk.
The Expertise Were Looking ForRelationship building skillsCommitment to customersExperience in service, healthcare, or hospitality in people facing industries are strongly preferred.
This is a full time hourly that offers the opportunity for overtime based on the business needs and your availability.
The Purpose of Your RoleYou bring your passion, well invest in you.
Yes, we are in financial services, but not in the competitive and old-fashioned way you might be thinking.
We offer an industry-leading, paid development program that will prepare you to engage with customers while obtaining your Series 7 and 63 licenses where you will learn all about the financial services industry products.
These inbound phone calls can range from something as simple as an account balance inquiry to the complexity of helping inform difficult financial decisions, but your mission remains the same: help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
TheSkills You BringYour unwavering commitment to customersDesire to learn and dedication to study and apply a new concepts in order to obtain your financial licenses.
The Value You DeliverAt Fidelity, collaboration isnt just about working together in our small teams; its about improving lives together.
Our success as a firm is due to the personal responsibility and pride our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other.
We ask for and act on our associates input on everything from busting through customer issues to designing our workspaces.
YourLifeWe believe that a balanced life is important.
Our benefit programs are designed to help you and your loved ones balance the needs of work, life and family.
Sound too good to be true? See for yourself and learn more about our benefit offerings.
The Expertise Were Looking ForRelationship building skillsCommitment to customersExperience in service, healthcare, or hospitality in people facing industries are strongly preferred.
This is a full time hourly that offers the opportunity for overtime based on the business needs and your availability.
The Purpose of Your RoleYou bring your passion, well invest in you.
Yes, we are in financial services, but not in the competitive and old-fashioned way you might be thinking.
We offer an industry-leading, paid development program that will prepare you to engage with customers while obtaining your Series 7 and 63 licenses where you will learn all about the financial services industry products.
These inbound phone calls can range from something as simple as an account balance inquiry to the complexity of helping inform difficult financial decisions, but your mission remains the same: help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
TheSkills You BringYour unwavering commitment to customersDesire to learn and dedication to study and apply a new concepts in order to obtain your financial licenses.
The Value You DeliverAt Fidelity, collaboration isnt just about working together in our small teams; its about improving lives together.
Our success as a firm is due to the personal responsibility and pride our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other.
We ask for and act on our associates input on everything from busting through customer issues to designing our workspaces.
YourLifeWe believe that a balanced life is important.
Our benefit programs are designed to help you and your loved ones balance the needs of work, life and family.
Sound too good to be true? See for yourself and learn more about our benefit offerings.